Refund & Returns Policy

Effective Date: July 28, 2026

Thank you for shopping with Touch of Yummy.

We take pride in preparing and delivering high-quality beverages. Because our products are perishable food items, we have specific policies regarding returns, refunds, and exchanges.

Returns

Due to food safety regulations, we do not accept returns of food or beverage products once they have been shipped or delivered.

Please inspect your order immediately upon delivery.

Damaged or Incorrect Orders

If your order arrives:

  • Damaged
  • Defective
  • Leaking
  • Incorrect
  • Missing items

please contact us within 24 hours of delivery.

To help us resolve the issue quickly, include:

  • Your order number
  • A description of the problem
  • Clear photos of the product and packaging

We will review your request and, if approved, offer a replacement or refund.

Refunds

Refunds may be approved if:

  • You received the wrong product.
  • Your order arrived damaged.
  • Your order was lost during shipping.
  • Your order could not be delivered due to our error.

Refunds are issued to the original payment method.

Once approved, please allow 5–10 business days for your financial institution to process the refund.

Non-Refundable Items

The following items are not eligible for refunds:

  • Products that have been opened or consumed
  • Products damaged after delivery
  • Orders with incorrect shipping information provided by the customer
  • Orders refused at delivery
  • Perishable products delayed due to circumstances beyond our control (such as severe weather or carrier delays)

Order Cancellations

Orders may be canceled only before they have been prepared or shipped.

Once an order has entered processing or has been shipped, it cannot be canceled.

Shipping Delays

We are not responsible for delays caused by:

  • Weather conditions
  • Carrier delays
  • Natural disasters
  • Incorrect addresses provided by the customer
  • Events beyond our reasonable control

Incorrect Shipping Address

Customers are responsible for providing accurate shipping information.

If an incorrect address is entered and the package has already shipped, Touch of Yummy cannot guarantee a replacement or refund.

Contact Us

If you have questions about your order or wish to request a refund, please contact us:

Touch of Yummy

Website:
https://touchofyummy.co

Email:
info@touchofyummy.co

Please include your order number in all communications so we can assist you as quickly as possible.

Thank you for choosing Touch of Yummy. We appreciate your trust and are committed to providing fresh, high-quality products and excellent customer service.